MAINBEAM OPS / LIVE DEMO
Support automation with human control

AI handles repetitive work. Humans keep control of risky cases.

Submit a support request. Mainbeam retrieves policy, classifies risk, drafts the response and independently decides whether the case is safe to automate.

Mainbeam is processing the workflow…
TicketKnowledgeAI analysisPolicy gateReply / human
Intent
Risk
Confidence
Policy action